This Privacy Policy applies to the V+Short services (the “Services”), which include V+Short applications, website, software, and related services (collectively, “V+Short” or the “Platform”). V+Short is operated by a company that is incorporated. (“we”, “us” or “our”) which determines how your personal information is used in connection with the Platform.
Protecting your personal information is important to us. We are committed to handling your data responsibly and with care. This Privacy Policy explains how we collect, use, store, and share your personal information when you access or use the Services, as well as the choices and controls available to you.
This Privacy Policy applies only to information processed through V+Short. It does not apply to third-party services that may be accessible through or integrated with the Platform. If you interact with such third parties, your information will be governed by their respective privacy policies. We encourage you to review those policies before sharing your personal information.
By accessing or using the V+Short, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, you should not use the V+Short.
1. Information We Collect
When you use V+Short, we collect information in several ways, depending on how you interact with the Platform.
1.1. Information You Provide
Some information comes directly from you as part of your use of V+Short.
- When you create an account, you provide information such as your username, email address, phone number, and profile details. If you log in using your phone number or a third-party account, basic information from that service may be used to set up and secure your account.
- V+Short is built around video, so anything you create or share on the Platform becomes part of your activity. This includes videos, comments, messages, and how you interact with other users. Content you choose to publish may be visible to others depending on your settings.
- If you contact us (for example for support or feedback), we receive the information you share. This may include text, images, or other materials, and we may keep records of these interactions.
- When you make purchases, such as subscriptions or coins, we receive transaction-related information such as purchase history, pricing details, and confirmation data from app stores or payment partners. Your usage, including coin usage or unlocked content, may also be reflected in your account.
- If you participate in campaigns, surveys, promotions, or contests, the information you submit may be used to manage those activities and may be associated with your account.
- If you choose to connect your account or sync contacts, certain information (such as names or profile details) may be shared with us, depending on your permissions.
- Your choices on the Platform, including settings, preferences, and features usage, form part of how your experience is personalized.
- In some cases, additional information may be requested to verify your account or enable access to certain features, including age-restricted (18+) content.
1.2. Information from Your Activity
Certain information is collected automatically as part of how V+Short operates.
- This includes how you use the Platform, such as the videos you watch, what you search for, how you interact with content, and how long you spend on certain videos.
- It also includes how you use features, for example when you unlock episodes, use coins, or interact with advertisements, so these features function properly and your activity is accurately reflected.
- We collect basic device and connection information, such as your IP address, device type, operating system, app version, and network details, to ensure the Platform works across different devices.
- We may estimate your general location (such as country or city) based on your device or network. This helps us provide more relevant content. We do not collect precise GPS location unless you allow it.
- We also collect technical information such as crash reports and system activity to help diagnose issues and improve stability.
- Some information may be stored on your device (for example, through app cache or similar technologies) to support performance and functionality.
- We use cookies and similar technologies to recognize your device, understand usage, and improve content, features, and advertising.
1.3. Information from Third Parties
In some cases, we may receive information about you from other sources, depending on how you use V+Short.
- If you sign up or log in using a third-party account, we may receive basic information such as your name, profile details, or email address, depending on your settings.
- We may receive information from partners who support the Platform, such as analytics providers, advertising partners, or infrastructure services, to help us understand usage and improve performance.
- Some content or features may involve partners, and in those cases, certain information related to your activity or participation may be shared with us to support those features.
- In some situations, information may come from other users, for example through reports, feedback, or content where you are mentioned.
- We may also receive information from publicly available sources where relevant.
2. How We Use Your Information
We use your information in connection with V+Short and for the purposes described below.
2.1. Providing and Operating the Platform
Your information allows V+Short to function as intended, including streaming videos, managing your account, processing transactions, and supporting core features across devices.
2.2. Personalization and Recommendations
V+Short personalizes your experience based on how you interact with content, including what you watch, search for, or engage with. This helps us suggest videos and features that are more relevant to you.
2.3. Communication and Customer Support
We use your information to respond when you contact us, provide support, and share important service-related updates. Where permitted, we may also send promotional communications based on your preferences.
2.4. Payments and Transactions
Your information is used to handle subscriptions, coin usage, and access to locked or VIP content, including billing, confirmations, refunds, and fraud prevention.
2.5. Analytics and Service Improvement
We analyze how V+Short is used, such as viewing patterns and feature usage, to improve performance, refine content offerings, and develop new features.
2.6. Advertising and Marketing
To support free and ad-supported content, we may use your information to deliver and measure advertising. Ads may be personalized based on your activity or shown in a non-personalized manner depending on your preferences and applicable laws.
2.7. Safety, Security, and Integrity
We use information to keep V+Short safe, including detecting unusual activity, preventing fraud or misuse, and protecting users and the Platform.
2.8. Meeting Legal Requirements
To comply with applicable laws, regulations, and legal processes that apply to V+Short, including responding to legal requests, court orders, investigations, or claims, whether within or outside your jurisdiction. In certain situations, your information may also be processed as part of business transactions, such as merger, acquisition, asset transfer, restructuring, or similar corporate event.
2.9. Automated Recommendations and Personalization
V+Short uses automated systems to analyze your activity and suggest content that aligns with your interests. You can manage how personalization works through your settings. Disabling it may affect how relevant recommendations are and how certain features function.
3. How We Share Your Information
We may share your information in the circumstances described below in connection with V+Short and to support how the Platform operates. We do not sell your personal information to third parties.
3.1. Service Providers
We work with trusted third-party service providers who support the operation of V+Short.
These services may include hosting, data analytics, payment processing, advertising delivery, content licensing, moderation, customer support, fraud prevention, and security. These providers only process your information on our behalf and are required to protect it in accordance with applicable data protection standards.3.2. Affiliates and Business Partners
We may share your information with our affiliates and selected business partners, including payment processors, telecommunications partners, and distribution partners. This may be necessary to provide integrated services, bundled offerings, promotional campaigns, or to enable certain features of the Platform.
3.3. Advertising and Analytics Partners
To support free and ad-supported content on V+Short, we may share limited information with advertising and analytics partners. This may include device identifiers, general location information, and pseudonymous or aggregated usage data. These partners help us deliver, measure, and improve advertisements and content relevance, in accordance with applicable laws and your preferences.
3.4. Content and Licensing Partners
As V+Short provides licensed and original video content, we may share certain information with content partners, studios, or rights holders where necessary for content distribution, performance measurement, revenue sharing, or reporting obligations. This information is typically aggregated or limited to what is necessary for these purposes.
3.5. Third-Party Services and Integrations
If you choose to connect your account with third-party services (such as social media platforms or login providers), certain information may be shared with those services as part of that integration.
Your use of those services is subject to their own privacy policies.3.6. Legal and Safety Purposes
We may disclose your information to authorities or other relevant parties where required to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests.
We may also share information where necessary to enforce our Terms, detect and prevent fraud or misuse, or protect the rights, property, and safety of V+Short, our users, or others.3.7. Business Transactions
We may disclose your information to authorities or other relevant parties where required to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests.
If V+Short undergoes a merger, acquisition, restructuring, or similar business transaction, your information may be transferred as part of that process, in accordance with applicable laws.
4. Data Storage and Security
We store your information securely as part of how V+Short operates.
4.1. Where Your Information is Stored
Your information is stored on secure servers and may be processed in different locations depending on how our services are operated, including outside your country of residence. When this happens, we take appropriate steps to ensure your information remains protected in accordance with applicable laws.
4.1. Where Your Information is Stored
Your information is stored on secure servers and may be processed in different locations depending on how our services are operated, including outside your country of residence. When this happens, we take appropriate steps to ensure your information remains protected in accordance with applicable laws.
4.2. Retention Period
We retain your information for as long as your account is active and as needed to support the purposes described in this Privacy Policy. We may also retain certain information for longer where necessary to comply with legal obligations, enforce our Terms, or resolve disputes. The length of time we keep information depends on the type of data and how it is used. The retention period may also vary depending on the purpose of processing and applicable legal or regulatory requirements.
When your information is no longer required, we will delete or anonymize it, unless retention is required by applicable laws. If you wish to delete your account or request that we no longer use your information, you may contact us using the details provided in this Privacy Policy.4.3. How We Protect Your Information
We design and operate V+Short with security in mind. We take appropriate measures to protect your information from unauthorized access, misuse, disclosure, or loss. These measures include secure data transmission, controlled access to systems and data, monitoring to detect unusual activity, and internal practices such as limiting access to authorized personnel and applying data protection standards. While we continuously improve our safeguards, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your information.
5. Your Rights and Choices
At V+Short, you have certain rights and choices regarding how your personal information is used.
Depending on applicable laws, you may have certain rights in relation to your personal data.5.1. Your Rights
You may have the right to:
- Be informed about how your information is collected, used, and shared through V+Short
- Access your information and obtain details about how it is processed
- Correct or update your information if it is inaccurate or incomplete
- Delete your information, including your account, subject to applicable requirements
- Withdraw your consent where processing is based on your consent
- Manage notifications, including opting out of certain communications
- Control personalization, such as managing content recommendations and preferences
- Receive a copy of your information in a usable format, where applicable
- Limit or object to certain processing of your information in specific circumstances
5.2. Managing Your Information
You can manage certain information directly within V+Short, including your profile details, preferences, and how you interact with content and features on the Platform. For example, you may review or manage your activity, saved content, and transactions such as subscriptions or coin usage through your account settings. You can also control permissions granted to V+Short, such as access to device features, through your device settings.
5.3. Requests and Support
If you would like to exercise your rights or have questions about your information, you may contact us using the details provided in this Privacy Policy. We will respond to your request within a reasonable timeframe in accordance with applicable laws. We may need to verify your identity before processing your request. You may also have the right to lodge a complaint with a relevant data protection authority in your jurisdiction if you believe your rights have been violated.
6. Cookies and Tracking Technologies
V+Short uses cookies and similar technologies, such as SDKs, local storage, and device identifiers, to support how the Platform operates and to improve your experience. These technologies help us keep the Platform functioning properly, remember your preferences, understand how you interact with content and features, and support advertising and performance measurement. We may also work with third-party partners, such as analytics and advertising providers, who use similar technologies for these purposes.
You can manage these technologies through your device or browser settings. Depending on your choices, some features of the Platform may not function as expected.7. Minors and Age Requirements
V+Short is not intended for use by individuals below the minimum age required under applicable laws in their jurisdiction (“Minimum Age”). If you are below the Minimum Age, you must not use V+Short or provide any personal information to us.
We do not knowingly collect personal information from individuals below the Minimum Age. If we become aware that such information has been collected without appropriate authorization, we will take steps to delete the information and, where applicable, disable the associated account.
Users who have reached the Minimum Age but are still considered minors under applicable laws should use V+Short under the supervision of a parent or legal guardian. By using the Platform, such consent is considered to have been obtained where required.
Anyone who believes that personal information from a child has been provided without proper consent may contact us using the details provided in this Privacy Policy.8. International Data Transfers
V+Short operates across different regions, and your information may be processed or stored in locations outside your country of residence. In some cases, we may transfer your information to our affiliates or third-party partners in other jurisdictions to support the purposes described in this Privacy Policy. These jurisdictions may have data protection laws that differ from those in your country.
When we transfer your information across borders, we implement appropriate safeguards, including contractual protections and security measures, to ensure that your personal information remains protected and handled in accordance with applicable data protection laws and this Privacy Policy.
If you would like more information about how your information is transferred or protected, you may contact us using the details provided in this Privacy Policy.9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, how we handle information, or applicable laws. When we make updates, the revised version will be made available on the Platform and the “Last Updated” date will be updated accordingly.
Where required by applicable laws, we will notify you of material changes through the Platform or other appropriate means before such changes take effect. For changes that are significant, we may also provide additional notice as appropriate. Where required by applicable laws, we will obtain your consent before the updated Privacy Policy becomes effective.
We encourage you to review this Privacy Policy periodically to stay informed about how your information is handled.10. Language
This Privacy Policy is written in English and may be translated into other languages. In the event of any inconsistency or conflict between the English version and any translated version, the English version will prevail.
11. Contact Us
If you have any questions, comments, complaints, or requests regarding this Privacy Policy or how your information is handled, you may contact us at:
Email: wecare@vplushort.com12. Additional Information for Certain Regions
V+Short is available in different regions, and the way your personal information is handled may be subject to additional requirements depending on where you are located.
12.1. Legal Basis for Processing
In some jurisdictions, we are required to explain the legal grounds for using your personal information. Where this applies, we rely on one or more of the following:
- To provide V+Short and deliver the features you use
- Your consent, where you choose to enable certain features or receive communications
- Our legitimate interests, such as improving the Platform, maintaining security, and supporting our operations, provided these do not override your rights
- Compliance with legal or regulatory obligations
12.2. Your Rights
Depending on your location, you may have certain rights in relation to your personal information.
These may include the ability to access, correct, or delete your information, limit or object to how it is used, or withdraw consent where applicable. You may also have the right to raise a concern with a relevant authority. Many of these controls are available directly within V+Short through your account settings. You can also contact us if you would like to make a request.